Holiday Inn Stevenage, an IHG Hotel

This was a perfect stay from start to finish. When we arrived our room wasn’t quite ready so we were given complimentary drinks of our choice and crisps. The children got cokes and I got a fruity cider with Tyrell’s crisps. I was also given a voucher for two free desserts for the children ! Not long after we sat down and were greeted by a lovely friendly waiter, our room wasn’t quite ready. The decor in the restaurant was lovely bright and airy. Our room was a family room for myself and two children. There was a large double bed and a ready made up double sofa bed. The room was the perfect temperature. There was tea coffee facilities and toiletries in the bathroom. Room had all you needed such as tv, hairdryer and ironing facilities. There was plenty of mirrors and a lot of space. At around 5 we went down to the bar to eat. There wasn’t many other people in there and the large screen TV was showing the football. The children ordered food from the children menus which were delivered quickly to the table. They ordered starters and mains and a J2O. These were all free and they thoroughly enjoyed them. I ordered steak sandwich and fries which was delicious. We took our mains upstairs as the children were tired. They also offer room service at £5. We used our free vouchers for desserts and they chose chocolate brownie from the main menu. Priced at £7.75 so we saved over £15! The staff brought this up for us free of charge as I had a lot to carry. The beds were so comfortable and we all slept soundly. Hotel was quiet no external noise. Next morning we went down for breakfast which amazing. The choice was fantastic and again the children ate free! There was fresh croissants, pan au chocolates, raisin swirls, fresh white and brown bread, uncut bread, all kinds of fruit, yoghurts, salami, cheese, cold meat, tomato, cucumber, many cereals with different types of milks. Hot food was sausage, bacon, fried eggs, hash browns, black pudding, bean and scrambled eggs.

The staff welcome you with a smile, they are friendly and very accomodating Room is clean. The place is easy to find, near the city centre and has few parking, but if the parking is full, thetlre is a public parking just opposite the hotel. Usually, the Holiday inn has complimentary welcome bottle water not sure why we did not have. There are complimentary tea, coffee and kettle good for cold weather. I found it the heating or air condition will take a while to work, but apart from this, we had a peaceful night spent on a comfortable bed.

Firstly the hotel was easy to find, having travelled for 3 hours by car that makes a difference; and there was space in the hotel's car park, which was one of the reasons I chose this hotel. Reception delightful, the room very comfortable and quiet; I discovered a very good bar with food, when I got back in the evening; next morning, the breakfast was more than one could wish for. And as a bonus, having to 'check-out' by midday gave me a chance to explore the town before my return journey. I look forward to returning.

From the great location only 10 minutes away from the stevenage train station to just a couple of steps across the road to all the shops you need and roughly a 13 minute walk to the cinema and or boiling ally. The cleanliness was brilliant, and the bedroom was homely and the staff, the staff were very helpful and willing to go the extra mile for their customers. So far, it is the best hotel I have been in.

Decor bright and uplifting furniture matched decor and comfortable. The staff very friendly. Very clean room, breakfast plenty of choice.